Acceptable Use Policy

This Acceptable Use Policy (this “Policy”) describes prohibited uses of the services provided by Converlens Pty Ltd (“Converlens”, “we”, “us”, or “our”) (the “Services”). This Policy forms part of the Converlens Terms of Service (the “Terms”). Capitalised terms not defined here have the meanings given in the Terms.

Prohibited Uses

You agree not to do any of the following:

Engage in unlawful activity or violate any applicable law or regulation.
Post, share, upload, publish, submit or transmit any material that:
1. breaches or encourages conduct that would breach any law or regulation or give rise to civil liability;
2. infringes, misappropriates or violates a third party’s intellectual property, privacy, publicity, moral or other rights;
3. is fraudulent, false, misleading or deceptive;
4. is defamatory, inflammatory, obscene, pornographic, vulgar or offensive;
5. promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group;
6. is violent or threatening, or promotes violence or actions that are threatening to any person or entity; or
7. promotes illegal or harmful activities or substances.
Access, tamper with or use: (a) non-public areas of the Services; (b) shared areas of the Services to which you have not been expressly invited; (c) Converlens’ computer systems; or (d) the technical delivery systems of Converlens’ service providers.
Probe, scan or test the vulnerability of any Converlens system or network, or breach or otherwise circumvent any security or authentication measure.
Avoid, bypass, remove, deactivate, impair or otherwise circumvent any technological measure implemented by Converlens, our service providers or any third party (including another user) to protect the Services.
Access, search, create accounts or download content from the Services by any means other than the publicly supported interfaces provided by Converlens (including, without limitation, the use of robots, crawlers or data-mining tools).
Send unsolicited or unauthorised advertising or promotional communications (spam), including bulk invitations to use the Services, and you must comply with applicable marketing/anti-spam laws (e.g., Spam Act 2003 (Cth), PECR, GDPR, CAN-SPAM) and honour unsubscribe requests.
Send altered, forged, deceptive or false source-identifying information, including “spoofing” or “phishing”.
Upload, transmit or distribute malware or other code designed to harm, disable, interfere with, intercept or gain unauthorised access to any system, data or the Services.
Interfere with, or attempt to interfere with, any user, host or network, including by sending malware, overloading, flooding, spamming, mail-bombing or conducting denial-of-service attacks.
Collect, upload, store or share personal information/personal data of third parties without a lawful basis and consent where required (including, without limitation, customers, research participants and stakeholders), or otherwise in breach of applicable privacy and data-protection laws.
Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of other users or Converlens staff.
Impersonate any person or entity (including a Converlens representative or another user) or misrepresent your affiliation with any person or entity.
Use, display, mirror, embed or frame the Services (or any component of the Services), the Converlens name, trademarks, logos or other proprietary information, or the layout and design of any page or form, without our express written consent.
Use or disclose Converlens Confidential Information (as defined in the Terms) except as expressly permitted.
Sub-license, resell or distribute the Services, or any component of the Services, separate from any integrated application without our express written permission.
Exceed or attempt to circumvent published seat, rate-limit, storage, messaging or other usage parameters applicable to your plan or any feature.
Conduct security research, penetration testing or vulnerability scanning of the Services without our prior written authorisation.
Upload or distribute content that involves the sexual exploitation or abuse of children, or that solicits or harms minors.
Use the Services for high-risk activities where failure could lead to death, personal injury or severe environmental or property damage.
Use the Services in violation of applicable trade, economic or financial sanctions, export controls or embargoes.
Encourage or enable any other person to do any of the foregoing.

This list is not exhaustive and represents the types of activities that are prohibited.

Monitoring and Enforcement

We may investigate suspected violations of this Policy and take any action we deem appropriate, including removing or disabling access to content, suspending or terminating access to the Services, and reporting to law-enforcement. If you use the Services under an employer’s or organisation’s account, we may notify that employer or organisation of actual or suspected violations.

We have no obligation to monitor your access to or use of the Services or to review or edit Customer Data, but we have the right to do so to operate the Services, enforce this Policy and the Terms, and comply with applicable law or lawful orders.

If you believe our action was in error, please contact us using the details below.

Reporting a Violation

If you become aware of a breach of this Policy, you must promptly notify us and provide reasonable assistance to stop or remedy the breach. Please include relevant URLs, account identifiers and timestamps if available.

Report suspected violations to legal@converlens.com.

Changes to this Policy

We may update this Policy from time to time. If we make material changes, we will provide at least 30 days’ notice by posting the updated Policy or by email (unless a change is required by law or for security, in which case it may take effect immediately). Please check back periodically to review the latest version.