Engage. Understand. Inform.

Converlens is a purpose-built Community Engagement, Insights & Analytics platform

Collect, manage and understand what your community is saying. Streamline consultation projects with built-in surveys, pages, reports and dashboards, a CRM database, bulk email communications, and intelligent analysis engine to help you listen & respond to the voice of your community.

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Engagement Professionals

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Trusted by engagement teams of all sizes

Converlens is the consultation, engagement and survey platform chosen by more teams to engage, understand and inform their community and stakeholder groups.

Converlens is the engagement platform chosen by the Australian Government , powering agencies, commissions, authorities, taskforces, and federal departments including:

Prime Minister & Cabinet Industry Climate Change Treasury Employment & Workplace Relations AusTrade Agriculture Health Education

Explore some of our projects >

Dealing with what people say is complex

Converlens is the engagement insights platform built for handling both structured & unstructured (what people say) data. Built-in document transcription, search and filtering tools, tagging and text-coding will organise your data. Our sharing and publishing tools enable your team to contribute and provide visibility for your executive.

Understand your
participants

Uncover themes, trends and topics to inform policy design and executive decisions. Find out why more teams are making the switch to Converlens.

Platform features

The all-in-one, flexible, easy to use, engagement and consultation platform

Surveys & Data

All voices in one place

Collect submissions directly, using our simple, powerful survey builder. Embed surveys into your existing CMS or publish as a webpage. Gather data from multiple sources, including other tools, using our flexible data importers. Auto-transcribe Word docs and PDFs for easy reading, analysis and search. Tag, organise, and automate your workflows.

Hubs & Pages

Publish and share online

Publish perfectly branded engagement content using a content management system that lets you create, manage, and share pages, analysis, reports, submissions. Create consultation or project hubs with no technical skills required. Share insights, updates and contributions, and provide an online hub for your community and consultations.

Outbound messages

Broadcast email lists

Send targeted outbound email broadcasts, automate outreach, and track message engagement all from one central hub. With our intuitive editor, you can customise communications to different groups, schedule messages in advance, and track interactions to see exactly who's read or received your message, or completed a survey.

Contacts & Members

Your people at the heart of it

Build and customise profiles, organise and manage stakeholders, and see what your people are saying over time, all in one place. An easy to use CRM that gives you a view into all your stakeholder data, interactions, messages, and responses to surveys. Import contact lists, and create public lists and private registered member-only spaces.

Analysing words

Qualitative data tools

Transform text into insights using our modern qualitative data analysis toolkit. Tag and code text yourself, or have automated coding do the work for you. Use key phrase and sentiment analysis, topic modelling and semantic search to go deeper. Generate summaries, identify trends, and uncover key themes. It's qual analysis on easy mode.

Data analytics

Business intelligence tools

Turn categorical data into stunning visualisations. Go beyond basic charts with tools like sentiment analysis, word clouds, and choropleth maps for deeper insights. Filter, group and compare responses by demographics or categories and turn your qualitative analysis into quantitative charts. Reveal the narrative hidden in your numbers.

Explore some of our projects

National Electric Vehicle Strategy
The National Electric Vehicle Strategy is a key initiative of the Australian Government for increasing the uptake of EVs to reduce emissions and improve the wellbeing of Australians. The Strategy sets out a vision for electric vehicles in Australia and a plan to get there. Converlens was used to collect and manage over 1,700 submissions, and provided the analysis and reports on over a million words of content.
Review of the Reserve Bank of Australia
The Review of the Reserve Bank of Australia set an objective of identifying how to make the RBA "the world's best and most effective central bank into the future". Converlens designed and hosted a customised consultation portal, assisting the RBA to collect and analyse the contributions for the review, which went on to inform the RBA's strategic plan.
Department of Climate Change (DCCEEW) consultation hub
The Department of Climate Change, Energy, Environment and Water (DCCEEW) is responsible for the development and implementation of the Australian government's policies and programs in relation to climate change, energy, environment and water. The Department selected Converlens for its consultation platform, to collect, manage and analyse all of the department's engagements.
Indigenous Voice to Parliament
The Indigenous Voice project is a key government initiative into the role and say of Indigenous Australians to government. Converlens worked with the National Indigenous Australians Agency (NIAA) to collect multiple rounds of feedback for the Indigenous Voice to Parliament, assisting with key capability development to support the analysis and reporting for the project. The process was led by the Minister for Indigenous Australians, the Hon Ken Wyatt AM, MP, and the Minister for Regional Health, Regional Communications and Local Government, the Hon Mark Coulton MP.
Developing Australia's Space Industry
The Parliamentary Standing Committee on Industry, Innovation, Science and Resources adopted an inquiry into developing Australia's space industry. Converlens was used to import documents and submissions from the hansard, and then to organise, code and analyse both the qualitative and quantitative data collected, ultimately developing a report that synthesised the responses into a report as part of the ongoing effort to form Australia's Space Industry strategy and roadmap.
The APS Reform
The Government is developing an ambitious and enduring plan for Australian Public Service (APS) Reform, putting people and businesses at the centre of policy and services and ensuring the APS acts with integrity and fairness, leading to a more inclusive Australia. Following on from the work Converlens did as the consultation provider for the original APS Review in 2019, Converlens has been brought in as the consultation platform to provide data collection, analysis and reporting capabilities for the APS Reform project.
Your next project
From custom landing pages, data collection options, transcription and importing, to analysis and reporting. Converlens can help you to get the most out of your next consultation.
Contact us to learn more